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We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform.
Updated: December 2024
We collect information you provide directly to us, such as when you create an account, upload content, or contact our support team. This may include your name, email address, payment information, and any content you choose to transcribe through our platform.
We use the information we collect to provide, maintain, and improve our services, process your transactions, send you technical notices and support messages, and respond to your comments and questions.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest using industry-standard protocols.
We may use third-party service providers to help us operate our platform and provide services to you. These providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.
You have the right to access, correct, or delete your personal information. You can also request that we restrict or stop processing your data. To exercise these rights, please contact us through our support channels.